A new standard was published earlier this year – but unlike other standards, it does not specify technical aspects such as how a fire safety product should be designed or maintained. Instead, the new standard, EN 16763 ‘Services for Fire Safety and Security Systems’ focuses purely on service delivery. It has been almost five years in the making, but the new standard explores every part of the service – from planning, through to design, to commission, installation, and handover to the client.
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